Identify and remove
assembly work.
Your skilled people spend hours copying, compiling, re-keying and chasing information between emails, documents and systems. That's assembly work — and it's where practical AI pays off. We find it, design the right automation, build and tune it in production, and measure the hours it gives back. Senior people, vendor-neutral advice, and twenty years of delivering technology that works.
Our mantra: Do It Right The First Time.
- The Ottawa Hospital
- Hydro Ottawa
- Shared Services Canada
- Canada Post
- Innovapost
- PSPC
- Government of Nunavut
- Ottawa Community Housing
- Champlain LHIN
- ADGA
- Ross Video
- Stalco
- Renaissance Repair & Supply
From AI experiments to results you can report.
Find the assembly work that costs the most hours. Design, build and tune automations in production. Measure the hours you get back. Scale what works.
Two services. One standard of delivery.
Whether it's a single AI automation or an enterprise system replacement, you get the same thing: clear outcomes agreed up front, senior people doing the work, and a result you can defend to your executive team.
AI Adoption & Implementation
Practical AI that earns its place in your operations. We find the workflows where AI saves the most time and money, put automations into production, and give your leadership the governance and results they need to scale with confidence.
- Identify and remove assembly work: the copying, compiling and re-keying that eats skilled time
- Automations built and running in production — not pilots
- Vendor-neutral tool selection: Claude, ChatGPT, Microsoft Copilot
- Responsible-use rules and governance leadership can sign off on
- Change management that turns early wins into team-wide adoption
- AI strategy and roadmaps for larger organizations
Technology Programs & Digital Transformation
When the project is bigger — an ERP replacement, a cloud migration, a new CRM — we define the outcomes, select vendors on your behalf, and deliver on time and on budget, with the organizational alignment that makes results stick.
- Core outcomes definition and business case development
- Process engineering and requirements documentation
- Procurement strategy, RFP development, and vendor negotiation
- Program and project planning, governance, and delivery
- Technology selection across ERP, CRM, IaaS, contact centre, and custom development
- Change management and organizational readiness
Why managers and executives
bring us in.
When the outcome has your name on it, you need people who scope honestly, staff the work with senior practitioners, and tell you early when something is at risk. That's why so much of our work comes from clients who have worked with us before — and from executives who bring us with them when they move.
Results You Can Report Upward
We agree what success looks like before work starts — hours saved, cost avoided, a system live by a date — and we report against it. You get numbers you can take to your executive team or board, not a slide about potential.
Senior Practitioners. Not Account Managers.
The people you meet at the proposal are the people doing the work. PSG principals have led programs across healthcare, utilities, federal government, Crown corporations, and private enterprise — and they show up to deliver, not oversee.
Vendor Independence
We don't sell software and we don't earn commissions. When we recommend Claude, ChatGPT, Microsoft Copilot, Workday, a custom build — or nothing at all — it's because it's the right answer for your situation. We work for you, not the vendor.
Right-Sized, Not Oversized
Not every problem needs a large consultancy and a six-month discovery phase. We scope the work to the problem — one automation, a pilot, or a full program — and deliver outcomes comparable to the largest firms at a fraction of the cost.
Do It Right
The First Time.
Getting strategy, requirements, and planning right before implementation begins is how we avoid the rework, overruns, and political fallout that derail programs.
begins
Program delivered.
The later a problem is discovered, the more expensive it is to fix. A requirement missed in discovery becomes a change order in build and a crisis post go-live. Front-loading rigour is not overhead — it is the cheapest insurance available on any program.
Focused AI projects. National programs.
The same discipline.
A sample of the AI projects and technology programs PSG has led and delivered.
Government of Nunavut — AI Adoption
End-to-end AI adoption strategy and implementation for a territorial government, including use-case identification, governance frameworks, and workforce enablement.
PSPC — AI Enablement
AI enablement program for Public Services and Procurement Canada, supporting one of the federal government's largest and most complex procurement organizations.
Data Readiness & AI Adoption
Data architecture assessment, quality remediation, and AI readiness programs enabling organizations to build on solid analytical foundations.
Ottawa Community Housing — Digital Transformation
Comprehensive digital transformation strategy and implementation program for one of Canada's largest social housing providers.
Shared Services Canada — 2,000+ Workloads to Azure & AWS
Program leadership for the migration of over 2,000 workloads to Microsoft Azure and Amazon Web Services across 17 major federal departments and 19 additional departments and agencies.
National Mobile Device Rollout
End-to-end planning, procurement, and deployment of mobile technology programs across distributed national workforces.
Fibre Optic Network Delivery
Program leadership for large-scale fibre network projects, including vendor management, construction oversight, and cutover planning.
ERP Implementation
Strategy, selection, and delivery of enterprise resource planning systems — requirements through go-live and stabilization.
Salesforce & CRM Programs
Full-lifecycle CRM implementations including Salesforce and legacy platform consolidations across sales, service, and operations.
Workday HCM & Finance
Human capital and financial management transformations, from business process re-engineering through production cutover.
Contact Centre Technology
Design and deployment of enterprise contact centre platforms including workforce management (Blue Pumpkin) and multi-channel integration.
IaaS & Desktop Modernization
Cloud migration strategy and execution, including infrastructure-as-a-service transitions and large-scale desktop upgrade programs.
Custom Application Development
C# and React application development for operational systems — from requirements and architecture through build, test, and deployment.
Let's talk about what you need to get done.
Tell us what you're trying to get done — an AI use case, a stalled project, a system decision. In one conversation you'll get an honest view of where AI can help, what it will take, and whether we're the right fit.
Prefer email?
info@pathfindersolutionsgroup.com"Highest-ROI project we've done in five years." — Property management client, one automation in.